Terms and conditions of use
Shipments Terms and Returns
Prices may vary, Fedex ground delivery and shipping only in the continental U.S.
Estimated time of delivery 3-5 business days.
All packages are insured by sender and any damaged goods will be taken care of by carrier.
The trade value of any guitar we accept for trade will be predicated by the condition of the guitar upon arrival. If customer states that his trade has no issues and we determine he's correct, We will abide by the trade. If there are significant issues, we will discount the customers guitar value by the wholesale cost of repair.
Upon arrival of package, Customer has 3 days to notify sender to return product. No product will be accepted if not notified of product being sent. Returns can only be for trade or store credit at purchase price.
This does not apply to any guitar shipped internationally.
Refunds are for product value & tax only, excluding shipping and handling charges. For additional information on returns, see the paperwork shipped with your package.
International Shipments - Our return policies also apply to international shipments. For more details, please see any additional policies and information shipped with your package.
Handling Charges - Returned items must be in original, brand-new condition, showing no signs of wear or use such as belt-buckle or pick scratches, scuffs, dings, or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warrantees, and accessories or your return may be subject to a return handling charge.
Abuse of Return Privileges - We understand that a solid and honest return policy is important for you to have confidence in your purchase. We want to make sure our customers never get stuck with a wrong piece of gear. Unfortunately, there are those who have taken advantage of this policy in the past. So we reserve the right, for those who violate the spirit of our return policy with excessive returns, to limit or suspend of return privileges
Ordering from Southpaw Guitars, the world's largest lefty guitar shop, could not be easier. We have streamlined the ordering process for fast convenient customer satisfaction.
Phone Orders: When you are ready to order your lefty guitar give 713-667-5791and we will connect you to the Manager at Southpaw Guitar who will be able to answer any question you have. Phone order hours are Monday through Friday 10am-6:30pm CST and Saturday 10am-6pm CST We are closed on Sundays.
Online Orders: Visit us at www.southpawguitars.com and browse the worlds largest collection of left handed guitars.
Accepted Payment Methods: Visa Card, Master Card, Discover Card or PayPal. All payments over $3,000 will be received via PayPal only.
Sales and Use Tax Policy: We collect taxes in the United States. Unless you live in Alaska, Delaware, Montana, New Hampshire, or Oregon.
IMPORTANT USE TAX NOTICE: Even if we do not collect sales tax from you, you may owe sales tax on your purchase. Some states most likely require purchasers to report and pay tax on all purchases that are not taxed at the time of sale. The tax may be reported and paid on your individual income tax return or by filing a consumer use tax return. For more information, please visit your state's department of revenue website.